Frequently Asked Questions

What is the return window?

Quality issues must be reported within 14 days after delivery. The window begins on the delivery date shown by the carrier.

Can I return a jersey because the size does not fit?

Size-related returns and exchanges are not accepted under the store policy. Please use the product size guide before placing your order. Mandatory consumer rights that apply in your jurisdiction are not restricted.

Can I return a customized jersey?

Items customized with a name, number, patch, or any combination of these cannot be returned or exchanged.

What qualifies as a quality issue?

A verified manufacturing or quality defect may qualify when it is reported within 14 days of delivery. The item must remain unworn, unwashed, unaltered, and in its original condition.

How do I report a quality issue?

Contact us with your order number and clear photos of the full item, the issue, and the packaging label. Wait for approval and return instructions before sending anything. The customer is responsible for return shipping costs.

Where can I read the full policy?

See the complete Return & Refund Policy for eligibility, exclusions, mandatory-rights wording, and the return process.